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Contact Us

Granite State Management & Resources (GSM&R) takes great pride in offering you the highest level of service to help you successfully repay your loans. To better serve you, GSM&R assigns specialists for each of our loan portfolios. Each account begins with either "F8" or "C7". Please contact the specialists assigned to your account using the chart below.


Contact Options Contact Information

My Account Number
Begins With F8

F8 icon
Federal Direct Loan Program Loans

Speak with a representative at: 888.556.0022 (Monday-Friday, 8 AM - 6 PM EST)
Make a Payment Online
OR Mail Payments to:
U.S. Department of Education
PO Box 105291
Atlanta, GA 30348-5291

Send General Correspondence and Submit Forms to:
Granite State Management & Resources
PO Box 3420
Concord, NH 03302-3420
Fax: 603.227.5415
Telecommunications Relay Service (TDD/TYY) is also available: The 711

Email a Representative    Schedule-a-Call

My Account Number
Begins With C7

C7 icon
Federal Family Education Loan Program &
NHHELCO Alternative Student Loans
(TREESM, LEAFSM, EDvestinU™)

Speak with a representative at: 800.719.0708 (Monday-Friday, 8 AM - 6 PM EST)
Make a Payment Online
OR Mail Payments to:
Granite State Management & Resources
PO Box 9560
Manchester, NH 03108-9560

Send General Correspondence and Submit Forms to:
Granite State Management & Resources
PO Box 2097
Concord, NH 03302-2097
F: 603.227.5401
Telecommunications Relay Service (TDD/TYY) is also available: The 711

Email a Representative    Schedule-a-Call

Unsure of your account number
or have a general question?

Question icon

 

Speak with a representative at: 888.556.0022 (Monday-Friday, 8 AM - 6 PM EST)
Send General Correspondence to:
Granite State Management & Resources,
PO Box 3420
Concord, NH 03302-3420
F: 603.227.5415
Telecommunications Relay Service (TDD/TYY) is also available: The 711

Email a Representative    Schedule-a-Call

Visit Us
Directions icon

Lobby Hours
Drop Box

Monday - Friday
8:00 AM - 4:30 PM EST
3 Barrell Court
Concord, NH 03301
DIRECTIONS

You can drop off payments, applications, or forms after
5 PM EST, by using the drop box outside our offices at:
3 Barrell Court
Concord, NH 03301


Financial Aid Professional Contact Information

If you are a financial aid professional who works in a school and are interested in services we may be able to provide to your institution, please see the school contact page for resources available to you.


Contact GSM&R online

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About Us

Granite State Management & Resources (GSM&R) was established in 1986 to assume administration and loan servicing of federal and private student loan programs. Most recently, GSM&R became a not-for-profit federal contractor for the U.S. Department of Education to service the Federal Direct Student Loan Program*. GSM&R contracts with NH Higher Education Assistance Foundation (NHHEAF) and New Hampshire Higher Education Loan Corporation (NHHELCO) to provide financial management, data processing and personnel/facilities administration. Loan servicing experience began in 1985 with the servicing of the non-federal alternative loan program, The Alternative Loan for Parents and Students, started in 1983 by NHHEAF. Upon its formation in 1986, GSM&R acquired NHHEAF's loan servicing group. GSM&R began servicing loans available through the Federal Family Education Loan (FFEL) program in the fall of 1993, which coincided with the start-up of secondary market and lending operations by the New Hampshire Higher Education Loan Corporation (NHHELCO). Providing life-of-loan maintenance and servicing for federal and private student loan programs, its nationally recognized loan servicing expertise is a source of pride. We consistently exceed industry standards. Our success is due to our tenured management team, dedicated and proficient staff and overall commitment to excellence.

*To obtain a list of all federal contractors for the U.S. Department of Education, please visit http://ifap.ed.gov/ifap/helpContactInformationDetailedList.jsp?lsc=2.