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Contact Us

Granite State Management & Resources (GSM&R) takes great pride in offering you the highest level of service to help you successfully repay your loans. To better serve you, GSM&R assigns specialists for each of our loan porfolios; please contact the specialists assigned to your account using the chart below.


Contact Options Contact Information

My Account Number
Begins with F8

F8 icon
Federal Direct Loan Program
Family Federal Education Loan Program
Federally Insured Student Loan Program

Call:

888.556.0022
Monday - Friday 8AM - 6PM EST
Telecommunications Relay Service (TDD/TYY) dial 711

Make Payments:

Pay Online or
U.S. Department of Education
P.O. Box 105291
Atlanta, GA 30348-5291

Mail:

Granite State Management & Resources
P.O. Box 3420
Concord, NH 03302-3420
*Do not mail payments to this address.

Fax:

603.227.5415

Other:

Accessible/Alternative Formats
Servicemembers

My Account Number
Begins with C7

C7 icon
Federal Family Education Loan Program
Alternative Loan Program
(TREESM, LEAFSM, EDvestinU®)

Call:

800.719.0708
Monday - Friday 8AM - 6PM EST
Telecommunications Relay Service (TDD/TYY) dial 711

Make Payments:

Pay Online or
Granite State Management & Resources
P.O. Box 9560
Manchester, NH 03108-9560

Mail:

Granite State Management & Resources
P.O. Box 2097
Concord, NH 03302-2097
*Do not mail payments to this address.

Fax:

603.227.5401

Other:

Servicemembers

Visit Us
Directions icon

Office:

Monday - Friday 8:00 AM - 4:30 PM EST
3 Barrell Court, Concord, NH 03301
DIRECTIONS

Drop Box:

After 5PM EST
3 Barrell Court, Concord, NH 03301
Drop-off payments, applications, or forms


School Contact Information

If you are a school financial aid professional and require information for loans currently in repayment, contact:

  • T: 800.303.8353, Monday - Friday, 8AM - 5PM EST
  • F: 603.227.5441
  • E: School Contact

We also offer schools and third-party service providers access to the online school portal "NsightPlus." Nsight Plus provides self-service features such as real-time data access; various types of reporting; and interactive data analysis. Nsight Plus login and user guides are available through the Nsight Login. To gain access, a school must:


Contact GSM&R online

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About Us

Granite State Management & Resources (GSM&R) was established in 1986 to assume administration and loan servicing of federal and private student loan programs. Most recently, GSM&R became a not-for-profit federal contractor for the U.S. Department of Education to service the Federal Direct Student Loan Program*. GSM&R contracts with NH Higher Education Assistance Foundation (NHHEAF) and New Hampshire Higher Education Loan Corporation (NHHELCO) to provide financial management, data processing and personnel/facilities administration. Loan servicing experience began in 1985 with the servicing of the non-federal alternative loan program, The Alternative Loan for Parents and Students, started in 1983 by NHHEAF. Upon its formation in 1986, GSM&R acquired NHHEAF's loan servicing group. GSM&R began servicing loans available through the Federal Family Education Loan (FFEL) program in the fall of 1993, which coincided with the start-up of secondary market and lending operations by the New Hampshire Higher Education Loan Corporation (NHHELCO). Providing life-of-loan maintenance and servicing for federal and private student loan programs, its nationally recognized loan servicing expertise is a source of pride. We consistently exceed industry standards. Our success is due to our tenured management team, dedicated and proficient staff and overall commitment to excellence.

To obtain a list of all federal contractors for the U.S. Department of Education, visit the Federal Student Aid website.