Granite State Management & Resources has Transferred the Servicing of Student Loans
Granite Edvance, Formerly known as New Hampshire Higher Education Loan Corporation (NHHELCO), serviced student loans under its d/b/a Granite State Management and Resources (GSM&R) until October 21, 2023.
Effective October 21st, 2023, all open loans previously serviced by GSM&R have been transferred to a new servicer. Your loan(s) have not been sold. Granite Edvance (formerly NHHELCO) will continue to be the lender and holder of your loan(s).
While the lender and holder of your loan(s) remains the same, the organization servicing your loan(s) has changed.
What does that mean for you?
If you have any questions or need assistance with your loan(s), you should contact your new loan servicer directly. In most cases, Granite Edvance will no longer be able to assist servicing related inquiries.
Who to Contact?
Borrowers with Federal Family Education Loan Program loans (FFELP) should contact Sloan Servicing, formerly Nelnet Servicing, LLC. They can be reached:
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Via phone at 833-597-5626 (or 833-59-SLOAN)
- Sloan Servicing URL: sloanservicing.com
- Sloan Servicing customer service email: [email protected]
Borrowers with Private Education Loans (TREE, LEAF, Granite Edvance, and/or EdvestinU) should contact Firstmark Services. They can be reached:
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Via phone at 844-399-7535
- Online: secure.firstmarkservices.com
Borrowers with Federal Direct Loans should contact EdFinancial Services. They can be reached:
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Via phone at 855-337-6884
- Online: https://edfinancial.com